Community-based support for adults in North Carolina living with mental health and life challenges.
We specialize in supporting transition-age youth (18–26) who are part of the Child & Family Specialty Plan (CFSP), including young adults aging out of foster care, individuals with mental health needs, and those navigating housing, independence, and stability. We also provide services for adults with intellectual and developmental disabilities (IDD) and individuals receiving Innovations Waiver or 1915(i) supports.
One-on-one support from someone with lived experience who understands mental health, recovery, and real-life challenges. We use Peer Support to help young adults and adults build hope, manage emotions, practice coping skills, navigate systems (courts, DSS, MCOs, housing), and make their own decisions about school, work, and relationships. Peer Support can look like coaching through tough days, talking through triggers, and practicing self-advocacy in real situations.
Hands-on support in the home and community to help people stay housed, safe, and as independent as possible. We help with routines, cleaning, laundry, grocery shopping, cooking, transportation planning, and being a good tenant or roommate. Staff can go into the community for appointments, shopping, and activities, while coaching around boundaries, safety, and problem-solving in the moment.
Structured coaching in the skills needed to manage adult life. This includes personal care and hygiene routines, money management and budgeting, time management, organizing a room or apartment, communicating with landlords or employers, and handling day-to-day stress. Skill Building is goal-driven and focuses on practicing the same tasks repeatedly until the person can do them with less support.
Short-term support that gives caregivers, foster parents, or kinship placements a planned break while keeping the person safe and engaged. During Respite, we focus on positive activities, community outings when appropriate, and maintaining structure and routines so the youth or adult can return to their home or placement stable and supported. Respite helps prevent burnout and reduces the risk of placement disruption.
Support with getting ready for work, finding a job, and keeping it. We help youth and adults explore what they're good at, create simple resumes, complete applications, practice interviews, and learn workplace expectations like showing up on time, communicating with supervisors, and handling conflict. We also coordinate with employers and training programs so work can be part of a longer-term plan for independence.
Support to build safe connections and meaningful roles in the community. This can include exploring clubs, faith communities, recreation centers, support groups, and peer groups; practicing social skills; and connecting with positive adults and natural supports. The goal is to reduce isolation, build confidence, and create a network of people and places that support long-term stability.
Community
Focused
We make getting support simple and stress-free. From your first inquiry to ongoing care, we're with you every step of the way.
Clients, guardians, and providers use our online forms to start the process.
We review the information to confirm eligibility, safety, and service needs.
We contact the client (and guardian if needed) to verify identity, gather details, and complete the Intake Interview Packet.
We complete consent forms and create a Person-Centered Plan (PCP) based on strengths, needs, and goals.
We match the client with qualified staff based on their service needs and schedule.
Services start in the community with ongoing communication between NSS, the client, guardian, and care team.
We're committed to providing compassionate, community-based support that empowers individuals to live fulfilling lives
We meet people where they are — at home and in the community.
All services are Medicaid-billable and follow NC clinical coverage policies.
Support is tailored to real daily needs, strengths, and goals.
Our support staff and peer specialists are trained to provide community-based services that promote independence and stability.
We primarily serve adults 18+ with mental health needs across North Carolina.
18+
Adults Served
Service Types
NC
Statewide Coverage
Whether you're seeking support for yourself or referring a client, we're here to help.