Real Support Comes Naturally
Natural Support Services is a North Carolina-based organization providing structured, Medicaid-covered support for individuals and families seeking stability, independence, and real-life guidance.
We deliver services in homes, communities, and residential settings to help individuals manage anxiety, build life skills, transition into adulthood, and create daily structure.
It might look like:
Meeting with someone who helps you build coping skills and work toward your goals
Getting help creating a daily routine that works for you and your family
Support learning how to manage bills, responsibilities, or daily tasks
Help preparing for employment, school, or transitioning into adulthood
If you need more stability, we provide residential habilitation in a supportive setting
Giving caregivers planned relief so they can recharge and families can thrive
Support is personalized. We meet you where you are.
This may be right for you if:
If you're unsure — that's okay. We can help you figure it out.
Start With an AssessmentA simple conversation to understand your needs and answer questions
We complete a structured assessment to determine your needs
We work with your Medicaid plan to confirm authorization
We create a personalized support plan just for you
We guide you through the process. You are not expected to understand Medicaid terminology.
"Getting support doesn't mean something is wrong with you. It means you're building stability."
We're different from traditional care. We focus on real life, real skills, and real independence.
Your goals. Your pace. Your life. We build support around what matters to you.
Support is available before things reach a breaking point. Prevention matters.
Most services are covered at no cost through North Carolina Medicaid.
You don't rotate through strangers. You get familiar faces who know your story.
Support happens where you live, work, and play — not in institutions.
As your needs change, your support adjusts. No rigid cookie-cutter plans.
Services are based on eligibility and authorization through your NC Medicaid plan. You don't have to be in a crisis or hospitalized to receive support. Anxiety and depression are common — help is available for stabilization, independence, and residential needs.
Natural Support Services currently works with the following Medicaid managed care plans across North Carolina.
Services are provided based on eligibility and plan authorization.
We coordinate closely with care managers and health plans to ensure timely authorization and service alignment.
Natural Support Services provides supports under multiple North Carolina Medicaid benefit programs.
We deliver services through:
These programs may include community-based supports, residential habilitation, supported living, peer support, skill building, respite services, and transitional supports depending on eligibility and authorization.
Not sure which program you're under? Our team can help verify eligibility and guide you through next steps.
Natural Support Services is actively expanding our service lines to better support individuals and families across North Carolina.
Helping individuals access community resources independently
Professional counseling for individuals and families
Compassionate support for recovery journeys
These services will be available under Medicaid plan authorization once approvals are finalized.
Meaningful daytime activities and skill-building programs. Whether you're in our residential program or receiving in-home support, daytime programming provides structure, social connection, and practical skill development.
Build life skills, explore interests, connect with peers, and work toward personal goals through structured community activities and educational programs.
T2016, T2017, H2014, H2015, H2021
For individuals who already have housing and need structured support delivered in their home or community. We come to you — providing consistent, personalized assistance without requiring a residential placement.
Individuals living independently or with family who need structured support at home or in their community. Perfect for those transitioning to adulthood, managing anxiety, or building daily living skills.
T2016, T2017, H2014, T1020, H2021, T2021
Scheduled, reliable respite care that gives families peace of mind. Our trained staff provides supervised support so caregivers can take essential breaks while knowing their loved ones are safe and well-cared for.
Family caregivers who need scheduled breaks for their own health and well-being. Individuals who benefit from consistent, familiar support staff during caregiver absence.
H0043, H0043-HU, T1005, T1005-U1
Professional behavioral interventions and mental health support for individuals experiencing anxiety, depression, or behavioral challenges. Our team works to develop coping strategies, reduce crisis episodes, and promote emotional regulation.
Individuals with co-occurring mental health conditions, behavioral challenges, or those recovering from crisis situations. Those needing skill-building for emotional regulation and coping.
H2011, H2011-HS, H2014, H2015, T1023, T1023-U1
Safe, reliable transportation to and from activities, appointments, and community settings. We support individuals in accessing the resources and experiences they need to live fully in their communities.
Individuals who need transportation support to access services, appointments, employment, and community activities. Families relying on coordinated transport for their loved ones.
T2003, T2003-U5, T2005, A0080, A0090
Safe, supported housing with 24/7 structured care. Our residential programs provide both housing and comprehensive daily support for individuals who need consistent, round-the-clock assistance.
Housing plus round-the-clock structured support with trained staff. Includes skill development, daily living assistance, and consistent supervision.
Housing with personalized staff support in independent or semi-independent arrangements. Flexible staffing based on individual needs.
Collaborative housing with trained providers offering consistent support and meaningful community integration.
Structured transition from psychiatric facilities, group homes, or intensive treatment into supported housing.
If you have Medicaid and feel like you could use more support — whether that's building independence, managing anxiety, creating structure, or finding stable housing — help may already be available to you.
You don't need to be in crisis.
You don't need a major diagnosis.
You don't need anything "wrong."
You just need support.
We'll help you understand your options, verify eligibility, and guide
you through the process step by step.
No pressure. No judgment. Just real-life support.